Front Office Management

front-office-management.png

Category : Hospitality Courses


Reviews :   (0)


Students : 2 Members


Duration : 3 Month


Author : TIM

Course Status: Available Course Price: 100.00

Front Office Management

This course will enumerate the details of the Front office department of a hotel . This course will give insight as to why the front office is of prime importance in view of the basic nature of business of a hotel and why it is termed as the nerve centre of a hotel. This course is specially developed for aspirants who wish to make a career in the Hospitality industry, specially as front-office personnel.

Course Lessons

Sr. No. Lesson Title Total Quiz
1 Introduction to Hospitality 0
2 Evolution of Hospitality 5
3 Hotel Organization 5
4 Role of Front Office 6
5 Front Office Staff 8
6 Guest Relations 10
7 Bell Desk / Concierge Services 6
8 Room Types & Bedding 8
9 Hotel Tariffs 7
10 Reservations 11
11 Check-in 10
12 Check-Out 5
13 Night Audit 7
14 Front Office Reports 6
15 Future of the Hospitality Industry & Career opportunities 0