This course will enumerate the details of the Front office department of a hotel . This course will give insight as to why the front office is of prime importance in view of the basic nature of business of a hotel and why it is termed as the nerve centre of a hotel. This course is specially developed for aspirants who wish to make a career in the Hospitality industry, specially as front-office personnel.
| Sr. No. | Lesson Title | Total Quiz |
|---|---|---|
| 1 | Introduction to Hospitality | 0 |
| 2 | Evolution of Hospitality | 5 |
| 3 | Hotel Organization | 5 |
| 4 | Role of Front Office | 6 |
| 5 | Front Office Staff | 8 |
| 6 | Guest Relations | 10 |
| 7 | Bell Desk / Concierge Services | 6 |
| 8 | Room Types & Bedding | 8 |
| 9 | Hotel Tariffs | 7 |
| 10 | Reservations | 11 |
| 11 | Check-in | 10 |
| 12 | Check-Out | 5 |
| 13 | Night Audit | 7 |
| 14 | Front Office Reports | 6 |
| 15 | Future of the Hospitality Industry & Career opportunities | 0 |
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